Do’s and Don’ts

If you’re attending a concert or show in the GE Oil & Gas Arena, we have rules designed to ensure the comfort and safety of everyone which can be viewed in the Venue Admissions Policy below.

Patron Admission

  • No backpacks, holdalls, suitcases will be admitted into the venue.
    • Entry will be refused if an attempt to enter the venue with the prohibited item.
    • There will be no temporary storage facilities for such items within the venue.
  • The venue will not be responsible for late admission or non-admission as a result of this policy.
  • All bags will be searched
  • Signs larger than A3 are not permitted

 

 

 

Accessibility Please let us know if you have accessible and medical requirements/equipment, this will be considered on an individual basis but you are encouraged to contact customercare@aecc.co.uk in advance for ease of entry.

Lost Property If you lose an item whilst visiting the venue please call 01224 824824, or email lostproperty@aecc.co.uk with the brand, colour and description of the item. Opening hours are Monday to Friday 09:00 to 17:00. Please note items can only be held for seven days. After this time they will be passed to Police Scotland Lost Property Office in Queen Street, Aberdeen

To read our full Venue Admissions Policy for a full list prohibited items, security and health and safety:  please click here