Team Based Supervisory Skills

12 May 08 - 13 May 08

£495 per person

This two day practical workshop will help increase and develop the vital skills needed by today's team supervisors.

Through a combination of discussions, personal and group exercises and role play, your people will come to better understand their roles and responsibilities as communicators and how to act for improved performance from both themselves & their team members.

Delegates Will Learn:

• The importance of leadership and the qualities and skills necessary to develop individuals within the working team.

• To motivate, gain commitment and reduce conflict within the team.

• To develop problem solving and decision making techniques.

• To effectively communicate at all levels in the workplace.

• To undertake effective staff briefings and ‘tool box’ talks.

•To set team objectives and goals and be able to track and evaluate these to maximise performance levels.

• How to build trust and credibility by putting yourself in other peoples shoes.